WORST ONLINE EXPERIENCE!!

Very poor customer service for a company that has online and WhatsApp groups to chat to you . None of the services they provide for clients work at all. I have emailed them regarding my online order placed with them on the 27th of November and I do understand that there must be high volumes but to pay a company and not hear a single word from them via email, calls nor the WhatsApp group for online orders is just absurd... Will definitely not bother purchasing a single item from them again.