1 reviews | Active since Jul 2015
Poor after sales , 14+ working days
I went to Autostyle on in the first week of June with the plan of upgrading my sound system , all was well in store , I had the sub i wanted but the sales agents advised me to take a \more powerful"amplifier which I had no objection with.Upon installation the amp gave us endless problems. It powers on but no sound output when connected to the sub. I naturally didnt want to return the thing but did so the following Sunday. The Autostyle representative advised me that it can take up to 14 working days (Ofcourse) to get the amp back. Already I was taken back buy the initail purchase and thought ok every company has their own policies. This was on the 14/06/2015. Numerous calls to the company asking whats happening and one fellow said i might be quoted on the repair of this unit (which never worked from day 1) and another guy i spoke to this past week said it should be in by Saturday. I didnt want to do this but I feel this unit should have atleast been prioritised or someone atleast call and advise me of any delays "
Hi, tried calling you, but your phone off reception. Sometimes there may be a delay from repair department but we will always assist. Zubs in our JHB store had a car accident 2 weeks ago and perhaps that's also why a few days delay but we always have someone to cover. It's easier to deal with one person, but email me and I will follow up *** You may also sms me and I will call u back. Zero***
Hi, tried calling you, but your phone off reception. Sometimes there may be a delay from repair department but we will always assist. Zubs in our JHB store had a car accident 2 weeks ago and perhaps that's also why a few days delay but we always have someone to cover. It's easier to deal with one person, but email me and I will follow up *** You may also sms me and I will call u back. Zero***