ONLINE SHOPPING DISASTER

On the 8th of December I ordered Tyres online from their webpage, received a call stating they don't have this brand that they advertise on their webpage, but can supply an alternative brand that has a similar tread pattern and same size tyre. OK so fine with me, a few follow up calls in late December to find out when I can collect as payment was done upfront, Waiting on stock was the feedback, went on holiday and told them I will collect in January, come back and get told they only have 3 of the 4 tyres, so then follow up by email and calls to their staff who are all useless and never return your calls and emails, especially JHB branch. have requested a refund and still no communication from these clowns!!! PLEASE STAY AWAY FROM THIER ONLINE SHOPPING PLATFORM ITS A JOKE!!!