Bad service

I have placed 2 orders with Autostyle on 9 December (Order #403635) and 10 December (Order # 403863).

The order placed on 10 December has been delivered, but the order placed on 9 December was not delivered and I have never received any form of communication about the status of the order until I called them and they informed me then that the stuff I ordered were out of stock. I requested a refund and received an email on 20 December 2019 that they have refunded me and today (3 January 2020) I still haven't received my money and I called them this morning and I was told they'd do an immediate payment and 5 hours later I still didn't receive my money, I called again and they told me I'll receive the money on Wednesday as they do not have an "immediate payment" option.

Autostyle staff are *********** and I don't ever want to do business with them ever again.