JG
Jeremy G

1 reviews | Active since Mar 2013

25 Feb 2017, 20:02

Bad service

<p>I purchased a set of headlight bulbs, park light LED's and a fog light bulbs from your Durban store on Friday at 16.00.</p> <p>Got home fitted all except the fog bulbs as on the left the headlight needed to be removed then on the right the tyre had to be removed then only could we fit the bulb only to find it does not work.<br />I tried calling your store at 5 but it was closed. <br />I went into your store at 11 the next day only to be told there's nothing you could do. <br />I understand with electrical parts there is no guarantee but what do I do when all the other bulbs now show white and the 1 fog is original. I honestly think it's bad service. <br />Telling me it's factory tested is utter nonsense. What happens when the part us being shipped? Is it tested there after? So now I need to spend more money to for another set when a brand new set that I spent my hard earned money on is not good customer service. <br />You guys should take back the bulb and take it up with your supplier not try to ****** more money out of your clients.<br />I left the bulb at your store. Maybe you guys can sell it for 20 rands and take someone else's hard earned money as well.<br />I realise I am 1 person but I will never visit let alone purchase from Autostyle again.<br />Your service stinks.</p>

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Replies (1)
Autostyle Motorsport
Autostyle Motorsport's reply26 Feb 2017, 17:42
Official

Hi JEREMY, We received this complaint this morning on our 24/7 *** and immediately rep**** requesting your cell number to assist. Now we receive the exact complaint on hellopeter. i have tried callimg you but your cell number is off. please text me 24/7 on *** so we may assist