Autostyle bad service

I dealt with Autostyle just two times , and both experiences were absolutely out of this world , that how bad experience I got. I sent them an email to their complaint department and did not even bother to come back. I had to ask for a refund on parts I ordered from them on the online shop. The time I ordered the parts , all showed stock , after a few day i emailed them to ask if the thing were shipped to me , they said yes , and that its be received by my wife allready. I said yes , but that was the 1st order she received and then they give me a somewhat attitude, like , this is the traking number and a picture of the delivery note and so on. After emailing back and forth , they only then realised that they only had two out of five items in stock. I asked for a refund which took almost 4 days to reflect in my account. Like I said , I sent them a complaint mail to their complaint department and haven't hear one word of them. That was the worst service I EVER got and cannot talk positive things about them to others and will never use them again . If you have a look on their FB page , you will see that 95% of clients are complaining about their rude and unpleasant way of handling clients. Unacceptable service from Autostyle , and then they think they are the only Auto styling supplier in SA. Thank you Francois.