****** goods!

Left my car at Automotion for 2 nights, came back on the 3rd and discovered that some items were removed from my car. I reported this on the 3rd of October and an investigation was going to be conducted. The 5th I got a pacifying call indicating that the manager was investigating. Fast forward to two weeks later, no follow up was done and I called yesterday 22/10 to ask what the outcome of the investigation was...

First, the person answering the phone did not introduce themselves. Secondly, they made me tell them why I was calling then patched me through to another person. Didn't brief them. Had to tell the story again and she said she would call me back. Asked for my name - twice - never wrote it down and I asked her if she had my details to call me back. She did not and I provided the details. Today is the 23rd and I have heard no feedback and I should be traveling again soon but I am very weary of leaving my car when belongings get ****** and there is no repercussion for such acts.

Horrible experience, horrible customer service and atrocious phone manners