Audi SA

<p>I am very disappointed with the way that Audi SA given bad service to me. My car could not start on the 24/12/2016 due to flat battery - I asked to be jump started and drove to Audi Menlyn (Pretoria) dealership. They have tested the car battery and told me it was faulty. They have charged my car for 3 hours(since they did not have batteries in stock to replace mine) - then told me that I can go since it doesn't show any error messages – The service advisor told me to call Audi Assist to provide me with curtsey car if the problem persist. When I got home after 30min it was not starting again, with same error messages. I had to call Audi assist to jumpstart my car as I was about to take a long trip to Middleburg, and they advised me to ask the dealership to provide me with a curtsey car if the problem persist.</p> <p>I have been calling Audi assist wherever I had stopped – as they kept on saying they can only recharge my car and they don’t keep parts on them and the dealership is the one who supposed to give me a curtsey car. This experience has cost me time, money (as some spot I had to live my car idling so it doesn’t go off), my festive holidays have been unbearable.</p> <p>As we speak,I am writing this review sitting at Audi Menlyn dealership and they are telling me my car has to be charged overnight and that they don’t have a curtsey car available for me. I should in addition add that this is after the two department (Audi Assist and the dealership) has been shifting the responsible as to who should give me a curtsey car for over an hour.</p> <p>This is very disappointing and one is asking themselves why we are paying too much money for ****py service.</p>