AOS - REFUSAL TO CORRECT THEIR ERROR AND PAY MY FUNDS INTO THE CORRECT BANK ACCOUNT

I have invested with AOS (Invester Number: ***2) and now I was claiming the funds I invested and cancelling the investment plan. On the repurchase form I completed , I provided them with my current Bank X account details to enable them to deposit the funds. They decided to pay the funds into my ** account which I last used in 2017 and have no access to the account, for some reasons. This was an error on ther part and now they refuse to claim back the funds from ** account to pay into my X Bank acccount.

I urgently needed the funds to invest into something else and now I am running out of time. The contact deails are as follows:

***Email: *** Website: www.aosonline.co.za Physical address: 15 Philips Street Ferndale Randburg South Africa 2194 Postal address: PO Box 4769 Randburg South Africa 2125