RW
Raymond W

1 reviews | Active since Jan 2018

13 Aug 2021, 12:36

Bad service

I was recently looking to purchase a vehicle and i saw one that i want to purchase at AutoHotSpot. The vehicle needed some work and i offered them a lower price and said i wil cover the repair work myself. All was agreed and a offer to purchased was provided. I informed them that it will be a finance deal and they even provided me with the approval code with the bank. When the finance approval was provided, the first question i received was how did you manage to get such a low interest rate.

Suddenly the lower price was only for a cash deal and not a financed deal, which i find very strange as both ways they do get there money. After further research i think i have found the reason why.

Dealers want you to go through them for finance as they earn fees for the business placed with the bank. There are many articles available confirming this. We careful when buying a vehicle via a dealer and doing the finance through them, rather do the finance yourself. You get lower rates and no fees are paid to the dealer.

Further not great service from a dealer accepting an offer, just to change it.

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