RM
Roger M

1 reviews | Active since Jun 2018

18 Jun 2018, 10:46

Poor service on Amarok from Centurion

When purchasing a new vehicle, nobody expect to receive so many unnecessary trouble. Initially the service was good from both VWSA & the Dealer, but became worst day after day, or should I rather say; returning the New Amarok 2.0 4Motion week after week due to issues. VWSA is just divorcing them from the Dealer and the Dealer is not even responding to messages. First the did not fit the mats, then the expensive Xenon Lights were shining into the heaven, they adjusted it 3 times, still could get it right. Perhaps personal preference, ha-ha, what a joke!! Eventually I was shown to adjust the light myself. Finally right. Then the vehicle was leaking oil. gearbox oil. Was fixed, but not even cleaning the spillages. Then finally, as expected, they damaged the bottom LH sill when lifting the Vehicle, leaving a nice hole in the bottom sill. So, in a nutshell, No carpets, Light adjustments wrong, wrong and wrong again. Motor is noisy, confirmed by the Dealer (more noisy then the other Amarok), Oil leak and the sill damage. And finally, the rear brake drums are so hot after 10km, you can smell the heat, expecting a problem very soon, hopefully not an accident due to locking brakes... In my view, real poor service.

Had a Amarok before, but for sure this is the last!!

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