MN
Malibongwe N

1 reviews | Active since Jan 2024

29 Mar 2024, 11:19

ZERO STAR RATING IS WHAT THEY DESERVE.

If there was a zero rating that is what I would give to this particular dealership, buying a car from them is the biggest mistake I have ever made. Almost 9 months down the line not a single promise has been fulfilled, all that has been done is to move us in Circles. I honestly believe if I was of a different race my problem would have been attended to. I have been following this dealership for 9 good months now nothing is being done in January I wrote a review on this platform they called the following day, saying I should remove the review my issue would be fixed in the next day I refused to remove it and my issue was not resolved, I wrote to them again but they keep on lying. We Spend 14k per month paying for a car that we hardly use. From being sold the wrong car to having a car that was sold as a good car only to see that it was the worse car. The owners don't car about their clients all they car about is money, this could have been resolved on the first month if only they refunded wesbank as we reported the matter since day one. I wouldn't even recommend this dealership to my worse enemy.

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Replies (1)
Autohaus Beyers
Autohaus Beyers's reply30 Mar 2024, 13:31
Official
Hi Ms Nene,

We understand the importance of transparency and accountability in our business dealings, and we regret any perception that race played a role in the handling of your concerns. 
We treat all our customers with the utmost respect and professionalism, regardless of race or background.

Please accept our sincerest apologies for any inconvenience or distress caused, and we appreciate your patience as we work to address your issues. 
We value your business and hope to regain your trust in our dealership.

The Autohaus Beyers Team