JR
Jason R
1 reviews | Active since Mar 2012
15 Jan 2025, 12:35
MMU group Autohaus is not trustworthy.
Be verry circumspect when dealing with this company.
Get any vehicle they are offering you fully vetted by a 3rd party.
We have just been saddled with a R100 k bill from Toyota for a new headlight system due to a previous accident that they have denied was ever in an accident.
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Autohaus Beyers's replyOfficial
22 Jan 2025, 15:40Dear Mr. Riley,
Thank you for taking the time to share your experience. We understand your concerns and appreciate the opportunity we had to discuss this matter with you directly.
To clarify, the vehicle in question was sold almost a year ago, and as per the Consumer Protection Act, any issues should have been raised within six months of the purchase. Unfortunately, we are unable to take responsibility for issues raised beyond this period.
We always encourage our customers to make use of the warranty options provided at the time of sale, which are specifically designed to assist with unexpected costs such as these. We recommend reaching out to your warranty provider for further assistance regarding the headlight system.
We remain committed to providing quality service and transparency and regret any inconvenience you’ve experienced.
Kind regards,
The Autohaus Beyers Team
Thank you for taking the time to share your experience. We understand your concerns and appreciate the opportunity we had to discuss this matter with you directly.
To clarify, the vehicle in question was sold almost a year ago, and as per the Consumer Protection Act, any issues should have been raised within six months of the purchase. Unfortunately, we are unable to take responsibility for issues raised beyond this period.
We always encourage our customers to make use of the warranty options provided at the time of sale, which are specifically designed to assist with unexpected costs such as these. We recommend reaching out to your warranty provider for further assistance regarding the headlight system.
We remain committed to providing quality service and transparency and regret any inconvenience you’ve experienced.
Kind regards,
The Autohaus Beyers Team
Autohaus Beyers's reply22 Jan 2025, 15:40
Official
Dear Mr. Riley,
Thank you for taking the time to share your experience. We understand your concerns and appreciate the opportunity we had to discuss this matter with you directly.
To clarify, the vehicle in question was sold almost a year ago, and as per the Consumer Protection Act, any issues should have been raised within six months of the purchase. Unfortunately, we are unable to take responsibility for issues raised beyond this period.
We always encourage our customers to make use of the warranty options provided at the time of sale, which are specifically designed to assist with unexpected costs such as these. We recommend reaching out to your warranty provider for further assistance regarding the headlight system.
We remain committed to providing quality service and transparency and regret any inconvenience you’ve experienced.
Kind regards,
The Autohaus Beyers Team
Thank you for taking the time to share your experience. We understand your concerns and appreciate the opportunity we had to discuss this matter with you directly.
To clarify, the vehicle in question was sold almost a year ago, and as per the Consumer Protection Act, any issues should have been raised within six months of the purchase. Unfortunately, we are unable to take responsibility for issues raised beyond this period.
We always encourage our customers to make use of the warranty options provided at the time of sale, which are specifically designed to assist with unexpected costs such as these. We recommend reaching out to your warranty provider for further assistance regarding the headlight system.
We remain committed to providing quality service and transparency and regret any inconvenience you’ve experienced.
Kind regards,
The Autohaus Beyers Team