MS
Mokgadi S

1 reviews | Active since Oct 2025

24 Oct 2025, 02:37

If the car is not new, Do Not Buy It! My experience wasn’t and still isn’t the best

If the car is not new, Do Not Buy It! My experience wasn’t and still isn’t the best. Over 3months later and I’m still driving a car without a spare key and a back light with a hole, the run around they will give you when they have to deliver are the worst. That time it’s funny how their finance department will even promise you cash back of almost R20000 when u make the purchase, and with me I didn’t really want the cash back I just wanted them to ensure that the car was 💯. As I got the car with a few scratches and dents and it was a mission to get those sorted, you have to make follow ups every day or otherwise there will be Zero communication from their side. Honestly worst experience, if any damage had to happen to this one key I have then I will be stuck. And trust me I follow up with a representative almost everyday, excuses are always the same “delay with payments”.. Not pleased at all!

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Replies (1)
Autohaus Beyers
Autohaus Beyers's reply27 Oct 2025, 09:21
Official
Hi Mokgadi,

We’re truly sorry to hear about your experience and the inconvenience you’ve faced. This is not the level of service we aim to provide. Please note that your Vehicle was sold as a pre-owned unit, and we’ve already assisted with the agreed cosmetic repairs. We understand your concern regarding the spare key and back light, and our team will contact you for a holistic resolution. We appreciate your patience, and we will continue to follow up until the matter is fully resolved. 

Regards
MMU MOTORS