TM
Thendo M
1 reviews | Active since Jun 2024
14 Nov 2024, 20:07
*****
I’v had a very bad experience with this dealership, 7 months my trade in hasn’t been settled, whoever bought a 2023 Porsche from these guys just know you will never get your registration as that car is still in my name and a monthly debit goes off my account just as you are also being debited for it. This is considered *****!
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Thendo M's updateReviewer Update
14 Nov 2024, 20:09I was told my car was settled only to discover they only made part payment and the account is still very active
TM
Thendo M's update14 Nov 2024, 20:09
Reviewer Update
I was told my car was settled only to discover they only made part payment and the account is still very active
Autohaus Beyers's replyOfficial
18 Nov 2024, 11:57Hi Thendo, We sincerely regret the inconvenience caused and deeply empathize with your frustration regarding the trade-in settlement.
After investigating the matter, we found that the delay was due to a misallocation of funds by our finance partner to the incorrect account, which was unfortunately beyond our immediate control. Please rest assured that we have been actively working with them to rectify this issue and expedite the resolution.
We value your trust and are committed to ensuring this matter is fully resolved. One of our senior team members will reach out to you directly to provide updates and assistance.
Thank you for your patience, and we apologize again for the challenges you've faced.Kind regards,
The Autohaus Beyers Team
After investigating the matter, we found that the delay was due to a misallocation of funds by our finance partner to the incorrect account, which was unfortunately beyond our immediate control. Please rest assured that we have been actively working with them to rectify this issue and expedite the resolution.
We value your trust and are committed to ensuring this matter is fully resolved. One of our senior team members will reach out to you directly to provide updates and assistance.
Thank you for your patience, and we apologize again for the challenges you've faced.Kind regards,
The Autohaus Beyers Team
Autohaus Beyers's reply18 Nov 2024, 11:57
Official
Hi Thendo, We sincerely regret the inconvenience caused and deeply empathize with your frustration regarding the trade-in settlement.
After investigating the matter, we found that the delay was due to a misallocation of funds by our finance partner to the incorrect account, which was unfortunately beyond our immediate control. Please rest assured that we have been actively working with them to rectify this issue and expedite the resolution.
We value your trust and are committed to ensuring this matter is fully resolved. One of our senior team members will reach out to you directly to provide updates and assistance.
Thank you for your patience, and we apologize again for the challenges you've faced.Kind regards,
The Autohaus Beyers Team
After investigating the matter, we found that the delay was due to a misallocation of funds by our finance partner to the incorrect account, which was unfortunately beyond our immediate control. Please rest assured that we have been actively working with them to rectify this issue and expedite the resolution.
We value your trust and are committed to ensuring this matter is fully resolved. One of our senior team members will reach out to you directly to provide updates and assistance.
Thank you for your patience, and we apologize again for the challenges you've faced.Kind regards,
The Autohaus Beyers Team