AG
Anelle G

1 reviews | Active since May 2017

09 May 2017, 19:58

STOP!!!!!!! Awefull Company

<p>Lies!!!!!! Lies!!!!! Lies!!!!! Person who is driving my car overspeed constantly, harsh braking, driving 4 500km p/m with the vehicle!!!!</p> <p> </p> <p>Don't ask them for a available vehicle. Although there are a few available vehicles on their website, there is never one available!!!!</p> <p> </p> <p>***** proof of payment coming through!!!!</p> <p> </p> <p>Don't waste your money or your time!!!!</p>

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Replies (4)
AG
Anelle G's update09 May 2017, 21:31
Reviewer Update

Change my mind! Brilliant Company

AG
Anelle G's update09 May 2017, 21:36
Reviewer Update

Moment of madness!!! My appologies Autogroup

Autogroup Vehicle Rescue
Autogroup Vehicle Rescue's reply11 May 2017, 10:03
Official

Good Day Anelle

We would just like to clarify some points on the matter with regards to your initial review. While we do understand the frustration you are going through, we have to point out that the speeding is being addressed with the current driver of the vehicle, as well as the extensive amount of kilometres which have been driven. Your concerns have not been ignored.

We do however need to stipulate that the apparent proof of payment you speak of, is in fact nothing to do with Auto Group, we have never sent any ********** payments to any of our clients. This matter is also being addressed with the bank for further investigation, and is related to the driver of the vehicle.

Auto Group has vehicles available on our website, however, the vehicles we have on our website, you have indicated you do not want, and we have discussed the process of the take over of a new vehicle.

Auto Group is handling the situation as efficiently as we can.

Thank you

Kind Regards

AutoGroup Management

Autogroup Vehicle Rescue
Autogroup Vehicle Rescue's reply12 May 2017, 16:45
Official

It is truly unfortunate that we have come to this point.

The owners of this vehicle are using a social media platform, holding us to ransom for a special favour to get a vehicle from us. We have done nothing more than being helpful and assisted in every way possible with regards to the current vehicle which is being managed by us, the issues that have arisen are unfounded and we feel that what is being said is a defamation of character.