Terrible Service

Our automated gate motor seemed faulty and requested contact from approximately 3 companies, Kobus from Autogate was one of the first to respond, confirmed an appointment for Thursday, 28 October at 9am, at 09:30am they had still not arrived and my tenant had to leave as he had another appointment, we rescheduled for Friday, 29 October at 12:00, needless to say, nobody arrived, we followed up and apparently they were stuck in roadblocks, then scheduled for 3pm, no show, by this time I decided to contact another company, low and behold Autogate pitches round 5pm. Work was assessed and 50% payment was required before work commences and 50% upon completion, they guys sat in their truck until they had received payment. The gate motor now trips our electricity, my tenant called Kobus to ask for them to come and have a look and instead of assisting and having a look, immediately accused his gardener and started swearing at him! Terrible, arrogant service. NEVER AGAIN