YK
Yolande K

1 reviews | Active since Nov 2016

21 Nov 2016, 14:50

Service levels are shocking, beyond shocking!!!

<p>I have been totally appalled at the level of service I received. They were very quick to insist on payment before anything was done, yet it seems to be acceptable for them to not pitch for appointments, and leave the gate not working. I payed R6650, for a gate that was not repaired. I called another company out, they fixed the limitations for R450.00. I presume this was the problem from the beginning. I have been paying Autogate, to fault find… to go through every option they can think of, and everytime I was expected to pay more. It is clear that their technician is not clued up. I have send numerous emails regarding this to the owner, and they have completely ignored me! Their service is extremely unsatisfactory.</p>

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