Pathetic service from Auto-Gate Centurion

On the 24th of Dec I called Auto-Gate Centurion since my gate motor did not work. They dispatched a technician named Benjamin to my house, after fault finding he said my battery is faulty but they will be closing in the next 30min so he would not be able to repair it that day. I drove to another supplier and bought a new battery, after I replaced the battery my gate still did not work. I contacted Auto-Gate again on the 26th of Dec and a young lady said Benjamin will return to my house on Monday 29th Dec to investigate the problem further as he is on Christmas holiday, he did not come for the repair as promised that Monday. I phoned them today 5th of Jan and a lady named Annatjie said Benjamin will come past my house in the afternoon. At 15:30 I called them again since the technician did not arrive at my house yet, I spoke to a young lady that said Annatjie will phone me soon to inform me when Benjamin will arrive. Annatjie did not call me back and the technician did not arrive either.<br> <br> I would not consider their services further as this is unacceptable. It's sad that the customer has to follow-up three times and still Auto-Gate does not want to do business with the customer