mS
mogau S

1 reviews | Active since Feb 2024

29 Apr 2024, 17:59

*I regret going to auto city group alberton*, just a few moments after leaving the dealership the vehicle broke down and now they are telling me that they cannot cancel the deal or offer me another vehicle hence they fixed the vehicle

*I regret going to auto city group alberton*, just a few moments after leaving the dealership the vehicle broke down and now they are telling me that they cannot cancel the deal or offer me another vehicle hence they fixed the vehicle. This matter has became a nightmare to me thinking that I'm forced to take the vehicle that could not travel for 5km. And the saddest part is that the vehicle is financed and I have to pay for it for the next 6yrs

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Replies (2)
AutoCity Group
AutoCity Group's reply29 Apr 2024, 19:14
Official
Dear Musa, I appologise for the bad experience you had with our dealership. We as AutoCity strive to give excellent service and will esculate your complaint to the manager concerned. Hopefully we can come to an amicable solution.
AutoCity Group
AutoCity Group's reply30 Apr 2024, 08:15
Official
Musa, according to our records this vehicle was sold to Mogau Shosi and we have no record of you ever buying a vecle from us.