SN
Sandra N

1 reviews | Active since Feb 2022

07 Feb 2022, 18:04

Heidelberg Mahindra Autocity

We bought a Nissan NP 300 Hardbody paid cash for the deal and plenty of promises were made with regard to small details that needed repair.Including fixing the radio / CD player, electric Windows and replacement of the windshield. The windshield was replaced after two tries them taking the car. The radio was removed after I took it to the Nige Nissanl branch and an order placed for replacement, it was returned a week later exactly as they removed it. Still within 30 days of purchase a strange sound prompted me to call them again they took the car for 2 days and brought it back with no explanation for the sound.I refused to take receipt of the car after which the driver was told by the dealership to leave the car in front of my yard and throw the keys into the yard. The sales lady Monique **** to me on many occasions and was unprofessional in her conduct. Will not recommend them to anyone.. The knocking sound cost me 4200.00 to fix.

0
Replies (1)
AutoCity Group
AutoCity Group's reply09 Feb 2022, 08:20
Official
Sandra, I am sorry to hear that you feel unhappy with the treatment you received at Mahindra Heidelberg. As a follow up  to your review I would like to mention the following. We normally do not cover electrical parts under our warrnty but still, as a geusture of goodwill, repaired the electric windows. The radio is playing fine, it is only the CD player thet is faulty and due to repair cost and the unnescisity of a CD player we will not repair it as it is also an electrical part. You also declined the offer of an extended warranty which would have covered the knocking noise..