Bad sales practices Chery!

I am writing to express my profound dissatisfaction with the sales service I recently experienced at Cherry Heidelberg car dealership. As a potential customer, I expected a high level of professionalism and transparency, but my experience was far from satisfactory. On 22nd of August 2024 I called to enquire about a vehicle I was interested in. I was assisted by Moses, who assured me that the car I was interested in was available for sale. I then advised that I am 75km away and asked confirmation that everything was in order before I come over the following day. The following morning at 7:30am I visited the dealership with the intention of purchasing a vehicle. After spending considerable time discussing the vehicle’s features, and arranging for a test drive, I was informed that there was already an existing offer on the vehicle! This critical piece of information was withheld from me until the very last moment, resulting in a significant waste of my time, petrol and effort. Such deceptive practices are not only unprofessional but also highly *********. It is unacceptable for a salesperson to engage in such behavior, which undermines the trust and credibility of your dealership. The lack of transparency and honesty displayed has caused me considerable inconvenience and frustration. I had rearranged my schedule and made specific plans based on the assumption that the vehicle was available for purchase. This experience has left me with a negative impression of Cherry as a brand, your dealership and has severely damaged my confidence in your services.