KL
Kagiso L

1 reviews | Active since Dec 2021

11 Dec 2023, 20:11

Autocity Heidelberg 👎🏿👎🏿👎🏿

I’m very disappointed with the treatment I received from one Erwee at Auto City Kia Heidelberg!

Here’s the story! He sold me a 2019 Nissan Navara and on the specs it said “navigation is standard”. When he delivered the car to my surprise it didn’t have the SD card for maps. I raised it with him and he said to me “you just buy an SD card and load it with maps”, and since well an SD card costs less than R200.00 I agreed. But when I wanted to do that, immediately after he left I then learnt that you can’t do that but you have to go to Nissan and they have to issue a card that’s pre loaded with maps! I raised the issue with him and I told him I can’t get it of which he said to me “I will do it on my side and deliver it”. To this date I haven’t received it and he has resorted to not talking to me anymore and blue ticking me on WhatsApp! I have conversations where he promised that it will be delivered. Even today still nothing.

I feel ****** as I have been sold a car that’s not complete under the pretence that it was okay and I had not worry. I’ve took the matter up with lawyers and I would and I want to return the car for his dishonesty!

0
Replies (1)
AutoCity Group
AutoCity Group's reply12 Dec 2023, 07:36
Official
Dear Kagiso, I am very concerned about the treatment you received as we at AutoCity strive to give excellent service. I will raise your concern with the branch manager and revert back to you.