1 reviews | Active since Feb 2019
AutoCity Alberton is the worst!
Terrible experience with AutoCity Alberton!! We purchased a Kia Cerato (which was said to have a full service history) in November 2021… the vehicle has now been towed twice and no proof of full service history can be provided. The vehicle is currently in the possesion of Autocity since the beginning of January 2022 and we are being told that the clutch problem is a result of our negligence and must pay to get it fixed- how this can be proved, only God knows.. we have communicated sooo many issues within the first two weeks after getting the vehicle and have been given the run around- the sales person even ended up resigning. Its so sad buying a vehicle expecting to use it and for convenience and not being able to use it for more than half the time. I am very disgusted by the level of unprofessionalism by AutoCity Alberton. The manager who took over is not taking accountability and we still paying for a vehicle we cant use
The manager concerned has promissed me that they are doing their best to replace the clutch but have a major problem in finding the correct part. They are not purposly trying to incovenience you and do not have an uncaring attitude. Hopefully they will be able to source the part as soon as possible in order to repair your vehicle.
The manager concerned has promissed me that they are doing their best to replace the clutch but have a major problem in finding the correct part. They are not purposly trying to incovenience you and do not have an uncaring attitude. Hopefully they will be able to source the part as soon as possible in order to repair your vehicle.