TB
Thea B

1 reviews | Active since Jan 2021

27 Jun 2024, 08:55

Auto City Group Nissan Heidelburg

<div>I have purchase a Ford Wildtrack 2.0 Bi-Turbo from this dealer. End of February 2024.with 82 000km. After the first month I have notice a whistle sound, the vehicle was send back to them and they told me a nut has broken off from the Manifold, which took them 3 weeks to repair, two days later we notice a horrible sound coming from the engine bay, they borrow us another vehicle which come to a standstill on our way back from Heidelberg to Meyerton 30km, according to them just a small Electrical fault, this took them 2 weeks to repair. Horrible Horrible service and incompetance</div>

0
Replies (2)
AutoCity Group
AutoCity Group's reply27 Jun 2024, 10:52
Official
Dear Thea , I am sorry to hear about the experience you had with Nissan Heielberg. I will esculate your concern to the relevant manager and hopefully we can resolve your issues.
TB
Thea B's update27 Jun 2024, 11:00
Reviewer Update
Infact the Vehicle is still with them they refuse to give it back and chase us away from the dealer Wesbank is involve also