MN
Mornay N
1 reviews | Active since Jun 2023
29 Jun 2023, 16:24
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Learnt from my mistake, bought and MercA200, with faulty control arms. Took back and swopped for BMW 320i, hardly did 20km a day and the vehicle giving me problems. Asked Nigel branch, where I bought it from to look at problem, they day can't do anything about it.....
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Replies (1)AutoCity Group's replyOfficial
30 Jun 2023, 20:07 Hi Mornay, We understand that you were initially unhappy with the Mercedes that you bought in December 2021 , however you only drove it for three months and a new transaction was done (BMW) in March 2022 to accommodate your dissatisfaction. You have been driving the BMW for 1 year, 3 months and approximately 23 000km with no concerns or complaints raised before. How do you blame us as a dealership after the time and mileage that lapsed? What do you expect us to do after this period of time? Please provide us with your last service that was done so that we can see if Motorite would accommodate a warranty claim even though you are passed your 1 year warranty period. Thank you
AutoCity Group's reply30 Jun 2023, 20:07
Official
Hi Mornay, We understand that you were initially unhappy with the Mercedes that you bought in December 2021 , however you only drove it for three months and a new transaction was done (BMW) in March 2022 to accommodate your dissatisfaction. You have been driving the BMW for 1 year, 3 months and approximately 23 000km with no concerns or complaints raised before. How do you blame us as a dealership after the time and mileage that lapsed? What do you expect us to do after this period of time? Please provide us with your last service that was done so that we can see if Motorite would accommodate a warranty claim even though you are passed your 1 year warranty period. Thank you
