Unhappy Client

<p>i had and insurance claim with Mutual & Federal to replace cracked windscreen.</p> <p>They then appointed - Autoboys Fitment Services to do the above.</p> <p>The Fitment Team - Tumelo came out on the 13 December 2016 to replace windscreen. I did not check the car until i got home that evening(as i work) to find the following:</p> <p>1. Windscreen is fitted in skew</p> <p>2. Broke my bonnet clip - which holds up the bonnet, they tried to glue it back on to not make it look obvious</p> <p>3. Review mirror is loose and not in the correct place</p> <p>4. They broke the beading clips, and tried to glue the beading down, which didnt work - it left gaps where water can enter as well as there is glue on my paint work.</p> <p> </p> <p>I called them on the 14 December 2016 , spoke to Vincent who said he would get Mandla(who is the guy i need to speak to) to call me back with a solution.</p> <p>Heard nothing so called again on the 15 December, eventually got put through to Mandla, who said he would get a quality controller out as that is the procedure to follow, i said not a problem.</p> <p>Waited and waited no one came, called on the 19th December and was told that a man would be there today and got given his number to call, i called him(dont know his name as he is rude and does not answer me when i ask) no he cannot come today - 19/12/2016 but will be at my place of work on the 20th first thing in the morning. it is now 11.40am on the 20th and still no man! i called he said he is busy and would call me when he is on his way.</p> <p> </p> <p>I find the above service unacceptable and distguisting!!!!!! i cannot believe you would treat people like this, after you have recieved your payment from Mutual and Federal you disgard your clients!!!!!!</p> <p> </p>