Poor Service

<p>On monday my car was broken into and my window smashed. I contacted my insurer who put me in contact with Grandmark Auto Boys. I recieved a phone call yesterday asking about what glass it was that needed to be replaced. The guy told me he would give me a call back in a few minutes with details about the glass and fitment times and dates.</p> <p> </p> <p>Its been almost an entire day and i havent heard anything. So i called this number(0****08808) that was smsed to me with my reference number(242208). I sat on the line twice for 5 minutes, then both times it hung up on me... </p> <p> </p> <p>My vehicle has had to sit overnight with a missing window, this is not great, now my vehicle itself is at a higher risk of being ******. Please do your job, or at least explain to me on the phone why nobody is calling me? I would be a little more understanding if someone could tell me whats happening.</p> <p> </p> <p> </p>