Poor quality and missed appointments

Autoboys missed 2 appointments with me to replace my windscreen and arrived an hour and a half late for the 3rd appointment - very inconvenient

They said it takes 1 hour to replace the windscreen. They did the job at 7pm on Wednesday and it took 20 minutes.

The job is defective. They have clearly rushed and not fitted the rain sensor properly so whenever I drive the windscreen wipers come on intermittently – we have no rain.

When I called yesterday they said the manager would call back yet no one called I had to call again today.

They have said they will follow up and refit the windscreen properly but have not responded