1 reviews | Active since Jun 2013
Pathetic service and no communication..lack of urgency
<p>The authorisation has been sent through by the insurance company yesterday morning, already.</p> <p> </p> <p>Still no communication from Autoboys. How long must one wait to have a car door glass panel replaced. </p> <p> </p> <p>Ieven went to their online e-mail notices and guess what?</p> <p> </p> <p>The reply is as follows: "Please be advisewd that I am currently not available to attend to your e-mail..."</p> <p>Furtehr notification from the server states that the mailbox is full.......That's just great.</p> <p> </p> <p>Extremely poor service and communication from Autoboys **********
Pretoria North Branch received this claim at 14H28 on the 6th and called the client the same afternoon relaying that the appropriate glass had to be ordered from Johannesburg and that this procedure would take one to two days.
The branch received the glass late on the 8th and fitted for the client on the 9th.
Mike, Autoboys National Operarations.
Pretoria North Branch received this claim at 14H28 on the 6th and called the client the same afternoon relaying that the appropriate glass had to be ordered from Johannesburg and that this procedure would take one to two days.
The branch received the glass late on the 8th and fitted for the client on the 9th.
Mike, Autoboys National Operarations.