Horrible service. Won't recommend

Wish I could give 0 stars.

My car was in at a different panel beater, autoboys had to fix the window.

Auto boys called me on 4 different occasions, over 2 weeks to check with me when they can prepare the window. To each consultant I explained that I am not the one to ask, they should ask the mechanic as they will fit and deliver on the window. I still don't understand why I had to explain it 4 times, to 4 different consultants.

The last straw was the fact that my precious window was tinted and they did not tint the replacement. I agreed with the consultant from autoboys (since the window tint is not covered from an insurance perspective) to tint the window again. He assured me they will tint it and bill me seperately.

When the car was ready I checked with the mechanic if a tinted window was installed and they said no. However, I had already confirmed that it should be with auto boys.

I called the consultant again, and he was extremely rude to me. Even though one of their consultants a week ago assured me I will get a tinted window, he said this is not possible. I should now come in to auto boys to fix it.

After I explained the inconvenience it creates, and checking options on whether they can't come to me or my office, the consultant was extremely rude and decided to hang the phone up in my ear.

I can't believe you can get away with having service of this quality in South Africa. I am disappointed. Truely very bad.