1 reviews | Active since Mar 2017

12 Mar 2019, 16:08

Bad, bad service

On the 28 Feb 2019 I went into Autoboys website to find the nearest branch for me so that I could take my car in for inspection as requested by KingPrice insurance. The first branch that came up on their website was Honeydew. So I drove to the branch only to find that the branch has been closed for almost 2 years. After complaining to HO, a manager there promised to send someone to inspect my car. I am still waiting.

0
Replies (3)
Autoboys
Autoboys's reply12 Mar 2019, 16:34
Official
Hi Lily,

Thank you for contacting us. We are sorry that we have not met your expectations - this was not our intention. 

Please could you send us your contact details on *** as the number we have for you goes directly to voicemail. Alternatively please contact our National Customer Care on *** so that we can assist you.

Autoboys
Autoboys's reply12 Mar 2019, 17:09
Official
Hi Lily,

We managed to trace your call and our nearest branch will be in contact with you to set-up an inspection date.
Autoboys
Autoboys's reply12 Mar 2019, 17:11
Official
Hi Lily

Thank you for taking our call - we look forward to assisting you.