BAD BAD Customer service

I just want to say that I have never struggled before with Autoboys but I would never refer any of my clients to Autoboys Honeydew ever again. We registered a claim with Santam on the 20th March until now we had to call Autoboys Honeydew and still our clients windscreen have not been fitted. Everytime we call and speak to Tammy they have another explanation why they have not made an appointment with client and that they have to wait for the windscreen \********"it does not take that long. I want this clients windscreen fitted not later that tomorrow afternoon by 12 O'clock or I will report to Santam not to use them ever again. Regards"