1 reviews | Active since Apr 2014
A big bunch of disappointments
On Thursday, 16th November, I took my wife's car to the Selby branch to have her Kia Picanto window replaced. Lucas, the Salesman advised he will phone me when it arrives later on in the day. Needless to say, he over promised as I didnt receive no call from him. I didnt have time to deal with *********** people so I phoned the Fourways branch and spoke to Milton. He went ahead and ordered the part but when I drove there on Friday, he said the supplier delivered the wrong part!!! I drove from Alberton and now had to sit in traffic because of incompetence once again. He promised me that they will come to my house and install on Saturday morning. Needless to say, he was avoiding my calls today. Well done Autoboys on disappointing another customer. No apology, nothing. Absolutely disgusted.
Good morning Wesley,
Humble and sincere apologies, I will ensure that Autoboys Fourways contacts you immediately to resolve.
Thanks,
Mike
Good morning Wesley,
Humble and sincere apologies, I will ensure that Autoboys Fourways contacts you immediately to resolve.
Thanks,
Mike
Hi Wesley,
Apologies once again, I believe that arrangements have been concluded with Autoboys Fourways to assist you this afternoon. If you experience any further issues please do not hesitate to contact me directly at ***.
Many thanks, Mike
Hi Wesley,
Apologies once again, I believe that arrangements have been concluded with Autoboys Fourways to assist you this afternoon. If you experience any further issues please do not hesitate to contact me directly at ***.
Many thanks, Mike