Hellopeter
Share Your Experience
LL
Louis L

1 reviews | Active since Jul 2013

25 Oct 2022, 16:09

Massive waring !

Bought a vechile that is overheating and returned it within 7 working days. Ask to reverse payment and pay back deposit.

Talking calmly and being really nice about everything they finally send a email not wanting to take any calls or discuss a resolution

0
Replies (17)
Auto Xtreme
Auto Xtreme's reply25 Oct 2022, 16:36
Official
Good day. We do not agree with any of the statements. When we were informed that client has a complaint we took in the vehicle immediately. Instruction to repairing workshop was to do a thorough diagnostic on the vehicle. It was found that the power steering pump was not functioning 100%. We replaced the pump at no cost to client and informed client that vehicle was ready for collection. All records will show that this is the truth

Best regards,

LL
Louis L's update25 Oct 2022, 16:38
Reviewer Update
Once again no response about the overheating!
LL
Louis L's update25 Oct 2022, 16:45
Reviewer Update
I have 4 video's clips to show how this bakkie is overheating.
Auto Xtreme
Auto Xtreme's reply25 Oct 2022, 16:55
Official
Workshop tested vehicle. Vehicle is not overheating. Videos shows no overheating. Only a vehicle driving at 120km/h with no warning signs or gauge that shows overheating

Best regards,

LL
Louis L's update25 Oct 2022, 17:12
Reviewer Update
I'll post the videos.
LL
Louis L's update25 Oct 2022, 17:14
Reviewer Update
Please give permission publicly to post the video then.

Auto Xtreme
Auto Xtreme's reply25 Oct 2022, 17:42
Official
The video/videos (combined) that we were supp**** with is 1:29 long. Permission granted to post this footage

Best regards,

LL
Louis L's update25 Oct 2022, 17:53
Reviewer Update
I send you the video of 47 seconds also. I will post both. Is that good?
Auto Xtreme
Auto Xtreme's reply25 Oct 2022, 18:00
Official
No such video was was received by our complaints department. Please forward 47 second video to Salesman Jan. You are reffering to 4 videos above. Can you forward all 4 videos to salesman Jan please. He will forward to complaints department

Best regards,

LL
Louis L's update25 Oct 2022, 18:05
Reviewer Update
I did send it to both parties involve already. The two other videos is for safety as Auto Xtreme can't crearly be trusted. Two videos is sufficient.
Auto Xtreme
Auto Xtreme's reply25 Oct 2022, 18:07
Official
In the mean time, please post the 1:29 video. When rest of video/videos is received by our office we will reply again with a informed reply

Best regards,

LL
Louis L's update25 Oct 2022, 18:15
Reviewer Update
Fantastic.
LL
Louis L's update25 Oct 2022, 18:17
Reviewer Update

May I do it on social media? and to whom am I having this conversation if I may?
Auto Xtreme
Auto Xtreme's reply25 Oct 2022, 18:19
Official
Reffering to comment above. Unfortunately no further comments can be made if client is not transparent with dealership. 

Best regards,

LL
Louis L's update25 Oct 2022, 18:22
Reviewer Update
lll post both rather at the same time once the permission is given by someones name representing Auto Xtreme .
LL
Louis L's update25 Oct 2022, 18:24
Reviewer Update
Have noticed that Jan saw the second video on Whatsapp.
Auto Xtreme
Auto Xtreme's reply25 Oct 2022, 18:35
Official
Please supply office with all 4 video so that a informed reply can be made

Best regards,