LN
Linky N
1 reviews | Active since Jul 2021
24 Nov 2022, 14:25
Bad Service,Rude manager and consultant
Bought a car from them same day i took the car it was refusing to start, returned the car the following day . To this day they dont want to cancel the application, my car is not moving , when i call them they tell me they are not mechanics. When i call the manger he dismisses me and hangs up
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Replies (4)LN
Linky N's updateReviewer Update
24 Nov 2022, 17:13My husband and i bought a car from these people, very same day we got home and boom the car wouldn’t start. We called them to report the matter , the following day i called the tour truck to tour back the car to them . We arrived there in the morning they said the car didn’t have problems only to find out while going through the car papers that the car did actually have a problem which they didn’t disclose to us. We took the car to Reanult 3 times already and they cant seem to solve the vehicle’s problem. When we call Anthony the sales person he tells us he’s not a mechanic!!!!how rude!!! When we call the Manager Leon he’s dismissing us he doesn’t want to help us . But when we bought this car they were calling us non stop asking us to come knowing they are selling us a problem. Now that we have issues they don’t even reply to us anymore!!! I willl never ever buy from these people again and i wouldn't recommend anyone to them. They added Trackers and something they call Nasiol to our car costs (repayments)They haven’t even put those things on the car because the car is not moving . They don't want to give us a substitute!they dont want to cancel, i am super disappointed at how nice they are when they want you to purchase a car, and get completely different people when you experience issues.
LN
Linky N's update24 Nov 2022, 17:13
Reviewer Update
My husband and i bought a car from these people, very same day we got home and boom the car wouldn’t start. We called them to report the matter , the following day i called the tour truck to tour back the car to them . We arrived there in the morning they said the car didn’t have problems only to find out while going through the car papers that the car did actually have a problem which they didn’t disclose to us. We took the car to Reanult 3 times already and they cant seem to solve the vehicle’s problem. When we call Anthony the sales person he tells us he’s not a mechanic!!!!how rude!!! When we call the Manager Leon he’s dismissing us he doesn’t want to help us . But when we bought this car they were calling us non stop asking us to come knowing they are selling us a problem. Now that we have issues they don’t even reply to us anymore!!! I willl never ever buy from these people again and i wouldn't recommend anyone to them. They added Trackers and something they call Nasiol to our car costs (repayments)They haven’t even put those things on the car because the car is not moving . They don't want to give us a substitute!they dont want to cancel, i am super disappointed at how nice they are when they want you to purchase a car, and get completely different people when you experience issues.
Auto Xtreme's replyOfficial
24 Nov 2022, 17:24Hi Linky. The vehicle is fairly new and still under Renaults Manufacturers Warranty. Only Renault / Agent is allowed to work on the vehicle. As far our we know you where supp**** with a loan vehicle. Please advise if this is correct.
Auto Xtreme's reply24 Nov 2022, 17:24
Official
Hi Linky. The vehicle is fairly new and still under Renaults Manufacturers Warranty. Only Renault / Agent is allowed to work on the vehicle. As far our we know you where supp**** with a loan vehicle. Please advise if this is correct.
LN
Linky N's updateReviewer Update
24 Nov 2022, 17:27So you guys sell people cars you know have fault’s because they are under warranty? We returned the car immediately to you , and according to NCPA you are supposed to either provide us a substitute or cancel the application all together, especially after Reanult can’t fix the problem. Isn’t it ?
LN
Linky N's update24 Nov 2022, 17:27
Reviewer Update
So you guys sell people cars you know have fault’s because they are under warranty? We returned the car immediately to you , and according to NCPA you are supposed to either provide us a substitute or cancel the application all together, especially after Reanult can’t fix the problem. Isn’t it ?
LN
Linky N's updateReviewer Update
24 Nov 2022, 17:29When you sold us this car being fully aware of its problem written in black and white , why didn’t you disclose it to us? Now we should be the one running around with mechanics hardly 24 hours after we took the car from you guys?
LN
Linky N's update24 Nov 2022, 17:29
Reviewer Update
When you sold us this car being fully aware of its problem written in black and white , why didn’t you disclose it to us? Now we should be the one running around with mechanics hardly 24 hours after we took the car from you guys?