1 reviews | Active since Aug 2016
Vehicle Check Report paid for but not received
<p>I paid for me Vehicle Check Report but I have not received it. I was left with a page saying that my download will start automatically but it never did. I would like my report NOW please, I paid for it. Otherwise, refund me my money. </p>
Dear Nompie
Apologies for the issue you have experienced, the report should automatically start to download, as well as be emailed to you however, you need to allow pop ups on your browser to be able to receive the download. We have sent your details onto the relevant department who will investigate and ensure the report is delivered to your email address.
Once again, apologies for the inconvenience, we will update this response as soon as we have more feedback for you.
Thanks, the AutoTrader team.
Dear Nompie
Apologies for the issue you have experienced, the report should automatically start to download, as well as be emailed to you however, you need to allow pop ups on your browser to be able to receive the download. We have sent your details onto the relevant department who will investigate and ensure the report is delivered to your email address.
Once again, apologies for the inconvenience, we will update this response as soon as we have more feedback for you.
Thanks, the AutoTrader team.
I switched off my pop-ups. Still haven't received anything, both in download and via email.
I switched off my pop-ups. Still haven't received anything, both in download and via email.
Hi Nompie
Because the vehicle check has already been done you will not be able to download the report again, the pop up work on your initial download. We have sent your details onto the relevant department who will be in contact with you shortly and ensure the report is delivered to your email address.
Once again, apologies for the inconvenience.
Thanks, the AutoTrader team.
Hi Nompie
Because the vehicle check has already been done you will not be able to download the report again, the pop up work on your initial download. We have sent your details onto the relevant department who will be in contact with you shortly and ensure the report is delivered to your email address.
Once again, apologies for the inconvenience.
Thanks, the AutoTrader team.
I received my report from someone who assisted me from Customer Service, thanks. The only thing I would suggest is a fast delivery of the report to the person's email inbox.
I received my report from someone who assisted me from Customer Service, thanks. The only thing I would suggest is a fast delivery of the report to the person's email inbox.