Unrelentless Call Centre

Item: AutoTrader
Rating: 1
Author: Zeev B

<p>I Have been receiveing minimum 25 to 30 calls a day from their call centre which calls under Private Number which i wasnt able to block. When i try answer it gets through to no one. This has been going on for almost 2 weeks.I eventually answered and got through to a call centre agent and found that they are selling something for Netstar.</p>

Helpful (0)

Replies (2)

AutoTrader's replyOfficial

16 Nov 2016, 16:03

Hi Zeev

Here at AutoTrader we do not sell any products for Netstar. We bring buyers and sellers of vehicles together via our website, mobi site, apps and magazines.

Our call centre does work with the public to assist in getting their cars for sale ads up on our site or in the magazine. We did however double check with our call centre and there is no promotion with Netstar nor are they selling anything for Netstar. Perhaps you misheard the companies name when they telephoned you?

We will pass your details onto our head of private sales so they can discuss this further with you.

Thanks and have a great day further

The AutoTrader team.

Best regards,

AutoTrader's reply16 Nov 2016, 16:03

Official

Hi Zeev

Here at AutoTrader we do not sell any products for Netstar. We bring buyers and sellers of vehicles together via our website, mobi site, apps and magazines.

We will pass your details onto our head of private sales so they can discuss this further with you.

Thanks and have a great day further

The AutoTrader team.

Best regards,

Zeev B's updateReviewer Update

17 Nov 2016, 08:10

Hi Thank you for the quick response and apolagies if this was not your company. I really appreciate the feedback and think you have dealt with this in a very professional way.

Zeev B's update17 Nov 2016, 08:10

Reviewer Update

Hi Thank you for the quick response and apolagies if this was not your company. I really appreciate the feedback and think you have dealt with this in a very professional way.