SM
Sifiso M

1 reviews | Active since May 2015

26 May 2015, 17:08

Swift Feedback and a genuine concern

Good Day<br> <br> As I do daily,I browsed ( using my mobile) and navigated to the 'Autotrader south africa' website to find it has changed. The change presented new challenges in navigating the site.<br> <br> I made this known given the fact that I am a frequent user and depend on them to understand what's in the market to aid my business. The AutoTrade site was the mos user friendly of all its competitors hence they are my go-to site.<br> <br> After having voiced my opinion on social media the team at Autotrader swiftly got back to me,called me even to gain insight on why it is I'm struggling. Safe to say,they've noted my concerns, advised me to keep contact on daily use considering possible teething issue.<br> <br> I most impressed by the level of professionalism and consideration, even for a small user such as myself!<br> <br> Big Ups to Autotrader South Africa on the call back and the subsiquent advise!<br> <br> THANK YOU!

0
Replies (1)
AutoTrader
AutoTrader's reply04 Jun 2015, 09:51
Official
Hello SifisoMtsweni,

Thank you for the awesome compliment , we have shared with the rest of the team!

Here at AutoTrader we keep the customer at the heart of everything we do and this is why we highly value all consumer feedback - it helps us to create the best experience for all.

Thanks again for sharing you experience with us, please don't hesitate to reach out if you need further assistance or have any questions.

Thanks
The Auto Trader Team