DUPLICATE PAYMENT, REFUSED A REFUND

When I see Auto Trader advert I just wanna break my TV just to get to them. They haven't responded for months they just ignore their responsibility of taking my money for no service. WARNING!!! DONT FALL IN THE SAME TRAP ALL THEY CARE ABOUT IS MONEY NOT CUSTOMERS. DONT SAY YOU WERE YOU DID NOT , WELL I DID NOT KNOW.