Hellopeter
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GC
Gavin C

1 reviews | Active since Jul 2011

09 Jul 2019, 11:10

Dishonest business

CAREFUL PEOPLE!!!! So i advertised my vehicle on Auto trader and they debit my CC in about 30 seconds from placing ad, Only to get an email saying my ad has been rejected because i never uploaded enough photos. I then said i want a refund as i do not agree. I was sent a mail with a link and instructions that I must also prove that the money went off my account!!!!! YOU GUYS TOOK THE MONEY with not blinking an eye!!!! NOW i click on the refund link which does not work (diplays "page not found") so basically Auto Trader took my money .... never placed my ad .... AND people wonder why Car Dealers etc have such a bad name.

USE WEELEE they are efficient freindly and honest!!!!

0
Replies (4)
AutoTrader
AutoTrader's reply09 Jul 2019, 11:46
Official
 Good day Gavin, Thank you for reaching out, we apologise for any inconvenience caused.  Could you please send us your telephone or cellphone details so we can contact you?  Thanks The AutoTrader team. 
GC
Gavin C's update09 Jul 2019, 11:54
Reviewer Update
***
AutoTrader
AutoTrader's reply09 Jul 2019, 11:56
Official
Hello Gavin

Please can you send the number to *** - Hellopeter has asterixed out your contact number so we can unfortunately only see the last digits.

Thanks so much
AutoTrader
AutoTrader's reply11 Jul 2019, 14:23
Official
Hello Gavin

We have received communication from our team, who have said they have been in contact with you and are working on getting your refund processed.

Thanks 
The AutoTrader Team