1 reviews | Active since Feb 2022
Cars on sale on Website - but Never Available?
I think Autotrader is only being used by dealers /sellers to get hits & exposure!
I have inquired about and contacted dealers & sellers from AutoTrader at least 20 times in the last 3 months about cars I am interested in. None of these cars were available to buy. Mitmak Motors is one of these dealers I mentioned above. I again enquired about a Volvo XC60 D4 Inscription -2017 - 37 760km - Price R469 900 again yesterday, and got the same regular reply.........Sold?! This vehicle is still on their site? I have spent many hours on the AutoTrader website looking for a vehicle with no luck. I am very reluctant to use this site in the future!
Is this a genuine selling platform, or a trick/ **** to give/ get exposure to dealers & sellers at a cost.
Is this site not supposed to benefit the consumer/ buyer?
Hendrik Kuhn *** *** ***
Thank you for bringing this to our attention.
We will investigate further and will make contact with the dealership. Should they not have the vehicle in stock we will advise them to remove the vehicle from our website. If you are able to, could you reach out to our customer service team? (The details are on our site, unfortunately, hellopeter redacts contact details if we put them in our replies here) you can also send us a DM on Twitter/Instagram or an inbox on Facebook - that way your details will not be public. We would love to reach out to you to learn more so we can assist.
Thank you
The AutoTrader Team
Thank you for bringing this to our attention.
We will investigate further and will make contact with the dealership. Should they not have the vehicle in stock we will advise them to remove the vehicle from our website. If you are able to, could you reach out to our customer service team? (The details are on our site, unfortunately, hellopeter redacts contact details if we put them in our replies here) you can also send us a DM on Twitter/Instagram or an inbox on Facebook - that way your details will not be public. We would love to reach out to you to learn more so we can assist.
Thank you
The AutoTrader Team