Autotrader

<div>Autotrader is a dishonest advertising platform that only cares about their advertisers, ie dealers, and nothing about the actual customers who wants to buy vehicles.

I have had 3 older negative reviews about bad service/dishonest dealers removed in a space of a minute last week by Autotrader without explanation. I have asked them to explain to me what the problem was, but no response has been forthcoming.

Autotrader claims that their "Ratings and Reviews help you make informed decisions and ensure you connect with reputable dealerships who prioritise excellent customer service." Autotrder also claims that the rating system is "Designed to help you gauge the reputation and service quality of dealerships." Yet when someone leaves a negative review they remove it without explanation. One also cannot view most of the previous old negative reviews because the make such reviews invisible as it's purportedly not "recent" anymore, but they don't state what their time period for "recent" is.

As such they are not helping the public to make informed decisions about the dealers on their platform and are being dishonest by claiming to do so.

On 2025/02/19 16:58, you wrote: > > Dear Autotrader > > > I have just now received 3 separate emails informing me that 3 different reviews of mine have been removed due to purported non-compliance with your Terms and Conditions. > > Please inform me which terms and conditions each of my reviews did not comply with. It appears if your website only allows positive reviews , and you remove all negative reviews ? > > Looking forward to your prompt response. > > > Kind regards > > Albie Cilliers</div>