JJ
Joshua J
1 reviews | Active since May 2022
25 May 2022, 10:16
NOT RECOMMENDED
I would not recommend them to anyone. Buying a vehicle from Auto Platinum was a big mistake. A lot of information about the vehicle was deliberately with held as well as it being previously written off which was not disclosed. The salesman tried to push numbers instead of being honest about the severity of the accident that the vehicle was in. Auto Platinum did not handle the situation professionally at all and was a nightmare to deal with them.
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Auto Platinum's replyOfficial
25 May 2022, 10:53Good day Mr Jones. Hope all is well. First of all we would like to apologize for the inconvenience. We want every customer’s experience to be the best possible, and we work hard to make sure that happens. It sounds like you may have been misled by one of our Salesman which is not what we would like for anyone who visits Auto Platinum. As with any business we will never get it 100% right all the time and some failure is inevitable. Our goal is for everyone who comes in contact with us to feel valued and respected. We would like to offer some resolution on how we can help make things right between us.
Auto Platinum's reply25 May 2022, 10:53
Official
Good day Mr Jones. Hope all is well. First of all we would like to apologize for the inconvenience. We want every customer’s experience to be the best possible, and we work hard to make sure that happens. It sounds like you may have been misled by one of our Salesman which is not what we would like for anyone who visits Auto Platinum. As with any business we will never get it 100% right all the time and some failure is inevitable. Our goal is for everyone who comes in contact with us to feel valued and respected. We would like to offer some resolution on how we can help make things right between us.