Terrible service from Autolab Menlyn

Terrible customer service - rude ladies answering the phones clearly annoyed and unhelpful. Little to no feedback and responsible person never at her table to assist. Was told my car would be done within 5 - 7 work days and arranged my work etc around this. However, on day 7 was told that 5-7 days only applys if nothing goes wrong and they will not be able to deliver my car and unable to provide with an estimate of when I will receive my car.