1 reviews | Active since Nov 2013
Take the Vehicle for a proper check before purchasing it
I only picked one star for a review because there is not an Option to not Select one. I Purchased a Vehicle there in September 2022. The Salesperson went out of his way to assist and accommodate me, and I was very happy with the Service I Got. Unfortunately, that is where it stopped. The Vehicle went back to them 3 Times for repairs. After the first repair when I got it back and there were still some defects, I took the Vehicle to the OEM just to find out that there are defects up to R 30 000 which most of it was supposed to be picked up by the "ROADWORTHY" they apparently did on the Vehicle. I received it back after the 3rd time it went back to them and then it Broke down again. I told them to fetch it (with a Truck or Rollback because it was not able to drive) and that I do not want it back. They then said I must look for another Vehicle to see if we can make a plan. Because the Vehicle was only Financed for 3 Months it was obvious that the Short Fall would be too big. Instead of attempting to assist me or even just do a Replacement deal, they wanted to make me a Deal whereas the Whole Short fall needed to be covered on the new Deal. Needless to say, it was difficult to get approval because of the High Shortfall. I eventually had to make a plan on my own and luckily there are dealers that will go out of their way to help. I could not wait for Auto Investment Wonder boom to make a Plan as I needed the Vehicle. It was clear that they did not actually want to help hence I had to take all the loss and the Shortfall had to be added on the new Vehicle causing me to pay way more than I should for the new Vehicle. According to me they need to Compensate me in some way, but I know that if I do not take this matter further nothing will happen from their side. Just a friendly word of advice. If you purchase a Vehicle, take it for a proper check before buying it.
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