PvdH
Pieter van der Heyde

1 reviews | Active since Nov 2013

09 Dec 2022, 09:02

Take the Vehicle for a proper check before purchasing it

I only picked one star for a review because there is not an Option to not Select one. I Purchased a Vehicle there in September 2022. The Salesperson went out of his way to assist and accommodate me, and I was very happy with the Service I Got. Unfortunately, that is where it stopped. The Vehicle went back to them 3 Times for repairs. After the first repair when I got it back and there were still some defects, I took the Vehicle to the OEM just to find out that there are defects up to R 30 000 which most of it was supposed to be picked up by the "ROADWORTHY" they apparently did on the Vehicle. I received it back after the 3rd time it went back to them and then it Broke down again. I told them to fetch it (with a Truck or Rollback because it was not able to drive) and that I do not want it back. They then said I must look for another Vehicle to see if we can make a plan. Because the Vehicle was only Financed for 3 Months it was obvious that the Short Fall would be too big. Instead of attempting to assist me or even just do a Replacement deal, they wanted to make me a Deal whereas the Whole Short fall needed to be covered on the new Deal. Needless to say, it was difficult to get approval because of the High Shortfall. I eventually had to make a plan on my own and luckily there are dealers that will go out of their way to help. I could not wait for Auto Investment Wonder boom to make a Plan as I needed the Vehicle. It was clear that they did not actually want to help hence I had to take all the loss and the Shortfall had to be added on the new Vehicle causing me to pay way more than I should for the new Vehicle. According to me they need to Compensate me in some way, but I know that if I do not take this matter further nothing will happen from their side. Just a friendly word of advice. If you purchase a Vehicle, take it for a proper check before buying it.

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Replies (5)
Auto Investments Wonderboom
Auto Investments Wonderboom's reply09 Dec 2022, 10:01
Official
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PvdH
Pieter van der Heyde's update13 Dec 2022, 13:06
Reviewer Update
I would also not place a Reply if I were you. Nice Reply by the way.
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Auto Investments Wonderboom
Auto Investments Wonderboom's reply21 Dec 2022, 16:36
Official
Rep**** today on your previous or Blou B profile. 
PvdH
Pieter van der Heyde's update21 Dec 2022, 19:33
Reviewer Update
Replying on your Reply on your Website. I did not take the Vehicle to our OEM to be repaired. I took it there to see what the defects were. I then send the Quote to YOUR dealership where they took the Vehicle to repair it.It broke down again because you "repaired"it.If you do a proper "Roadworthy "before selling it things like this won't happen. Clearly you don't know what is going on there and that is why things are as they are.FYI I did tell the Dealer Principle where I HAD TO SELL IT TO (Because they were willing to help unlike you) about the defect's and even told him that if I was him I would not buy the piece of ****.Do me a Favour and do proper Homework first before replying again if you are going to.
Auto Investments Wonderboom
Auto Investments Wonderboom's reply20 Jun 2023, 11:34
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