Sale service is great, After sales is ****

Sale service: Louis helped us very well with our car. Very professional and he didn't force it down our throats. He went the extra mile to bring us the car for a viewing all the way from Pretoria to Benoni on a Friday afternoon. He also brought us the car when we decided to purchase. Additional extras like smash and grab was done very quickly through them. Priscilla at the finance department also helped us a lot by trying to bring down our monthly payment. Overall very good service, quick and professional. Would definitely recommend them! 😁#happycustomer

After sale service: our car had a blockage which caused it to go into limp mode. All was well, took the car in Thursday because Auto integrity said they will fix it. Not a problem and I appreciated it. I'm upset however on how long it's taking. The car was sent in Thursdaymorning when they opened, no courtesy vehicle was provided. We told them it's urgent as we don't have any transport. Louis escalated this with management but the car was only received at the machanic on friday morning. Mechanic kept us updated and rushed with the vehicle. He sent out the invoice on friday morning (today), a week later. We cannot collect the car if payment isn't made. No payment was made to the machanic and when we followed up at 2pm, they said we will have to wait until Monday. Absolutely disgusted with the after sale service. Especially with management.