Poor customer service

The service I’ve received from Auto Exec is appalling. Poor communication, for the past 2 months that they’ve had my car whilst waiting for parts. I’ve requested a courtesy car and a month later I’m still told I’m at the top of the waiting list. I’ve since asked that they give me my car back as it was in working condition but I’m told they have already started stripping it. I am currently spending a fortune on Uber to commute to work but they’re clearly unbothered. I have been calling their office to speak to Lee who’s assigned to my car but I can never reach him, they’re always taking a message but he never responds. I’m disappointed in Momentum for subjecting its clients to this level of service.