MR
Mahosi R

1 reviews | Active since Nov 2017

26 Oct 2023, 21:48

Keep visiting.

Momentum insurance instructed me to take my car to them for repairs, and I did so, there were parts that were missing and they nicely asked me to take the car while we wait for a mirror which mine was still usable. The incorrect mirror was supp**** 3 times, all these times I have been taking my car to them at my own cost, up until I complained and there times I made trips to them and things were not organised, now to put the cherry on top of the poor service I asked Lee to kindly Polish my car as there was a poorly polished spot where repairs were made and he promised that they would polish the entire car and wash it only to receive my car in a dirty condition. There was a lot of things I kept quiet about like the vent for my windscreen was not properly replaced the rear view mirror they supp**** the blind spot sensor is not working but they returned my car. I have reported this to Momentum and I don't wish that they touch any of my cars. There's a time where they received the correct mirror and asked me to bring the car for colour coding which I believe they did the 1st time and after that I had to complain for them to book my car in.

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Replies (2)
MR
Mahosi R's update12 Feb 2024, 21:19
Reviewer Update
Can you believe that till today nothing has happened except for a call I received reassuring me that all will be sorted but nothing, now one of my lights cracked because of rain water and the other one is rusted inside and damaged while waiting for momentum to get back to me.
MR
Mahosi R's update12 Feb 2024, 21:21
Reviewer Update
Sorry wrong review