MM
Molebogeng M

1 reviews | Active since Oct 2019

09 Mar 2023, 17:18

Broke my Windscreen and refuses to take accountability or pay for damage clearly caused

Took the Discovery for service in the morning and afternoon when I went to fetch the car I was told my car windscreen had a chip, which was not there when we dropped the car in the morning . The check-in checklist doesn’t show the chip but the Workdshop Manager insists there was a chip when the car went into the workshop.

When I asks why did we both see it when we checked in the car in the morning and it’s not even marked on the checklist they have no snswer. The chip(a long line from top of the car all the way down) it couldn’t have been missed by the owner and the person who completed the check in checklist.

When I raised the issue they all***ner, Manager, Workshop artisan) said different stories. The 1st one who did a check in list in the morning said the chip happened because the car was on the Sun the whole day hence he did not mark it in the morning checklist, the other one said he saw the chip when he took the car for test driving and the other one said there was no chip in the workshop. All contradicting stories but the owner insists the chip was there when the car came in. ***** ***** *****

Everyone in that workshop came with a story which was different from the previous person when there is a clear evidence of a checklist which doesn’t say anything about the long chip on the windscreen when the car was checked in. Owner/Workshop manager refused to fix the windscreen.

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